Malaysia Debit Card: Two Important Things You should Take Care While Use It

Besides different charge rate and refund period that we need to take care when we use our debit card in petrol station, there are another two important things we should know to avoid unnecessary loss when using our debit card. In this post, I am going to discuss them one-by-one based on my experience.


1. The receipt of Transaction


Situation:
What a surprise! Based on my observation, most people use to throwing away their receipt after any purchasing. This is a very dangerous behavior. On one hand, you cannot prove your transaction according if you want to claim something upon it, such as refund. On the other hand, it may cause delay of your inquiry because people take time to trace back your transaction, especially, you forget the date, the time, or the place of the particular transaction.

Rule of Thumb:
1. Keep all your receipts first, then check your transaction record from time to time, such as every week, before throw them away.

2. Incomplete Transaction due to Machine Malfunction

Situation:
This is a very serious thing if you insert your debit card but the transaction has not completed due to malfunction of the transaction machine. This is because your debit card account might be charged already even though the transaction was not successful.

Rule of Thumb:
If you find out that your account has been charged due to this problem, just go and log a report to the particular bank. What you need to do is just fill in a form and then submit it to the officer. Normally, the money will refund to your account. But don't forget to bring your receipt along to prove it, if any.


That's all for today. I hope your debit card will not bring you trouble in the future. Feel free to give me a comment about this topic or any suggestion about Xaivier Blog. It will be a great support to Xaivier Blog.

Written by: Xaivier Chia

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Debit Card: Shell Vs Petronas - Different First Charge Rate and Refund Period (Malaysia)

I am used to using my debit card for buying petrol or gas to avoid running out of cash and to earn some bonus points. It was quite normal for me when the Shell charged RM200.00 initially when I used my debit card to purchase petrol. Then, the money (RM200.00) will be returned to my account and the price of the petrol will be paid from my account within three working days. In other words, we need to put RM200.00 "deposit" when buying petrol from Shell via debit card. I was thinking that every petrol station will do the something as what Shell do until I used my debit card in Petronas recently.

Surprisingly, the deposit for Petronas is only RM150.00 and the deposit will be returned only within one working day. A summary of these two companies is shown below:

Company	Initial Deposit	Deposit Return Period
Shell	RM 200	3 working days
Petronas	RM 150	1 working day

Sometimes, I was just wondering why the Shell need to have such high deposit and such long period for transaction. However, it should not be a problem as long as the bank account of the debit card is enough to pay this deposit. Otherwise, one might required to pay interest due to overdue or borrowing money from the bank to pay this kind of deposit. It is not very wisely since the interest rate is very high.

To sum up, debit card is a very useful tool just like what credit card do. But, we need to very careful and alert the amount in the account to avoid paying unnecessary interest due to overdue or borrowing money from the bank. That's all for today. Feel free to give me a comment about this topic or any suggestion about Xaivier Blog. It will be a great support to Xaivier Blog.

Written by: Xaivier Chia

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